Crisis and support numbers
For quick access to essential numbers and services.
Download the health and crisis support numbers and services flyerIn an emergency, please call 000 or go to your nearest hospital emergency department.
If you're seeking immediate support
Healthy North Coast is not a service provider and does not offer direct crisis or emergency support. Please contact one of the services below — available 24 hours a day.
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Crisis helpline
Triple 0
Triple 0 (Ambulance, Fire, Police)
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Aboriginal & Torres Strait Islander
13YARN
13YARN is an Aboriginal & Torres Strait Islanders crisis support line. Available 24/7.
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Crisis helpline
Lifeline
Lifeline provides free, 24-hour telephone crisis support service in Australia.
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Mental health
Kids Helpline
Kids Helpline provides a free, private and confidential phone and online counselling service for young people aged from 5 to 25.
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Crisis helpline
Suicide Call Back Service
Suicide Call Back Service offers free professional 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.
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Mental health
Beyond Blue
Beyond Blue Support Service is available 24/7 for brief counselling. It is a free and confidential.
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Domestic & family violence
1800RESPECT
1800RESPECT offers free professional 24/7 telephone, text and online counselling support to people experiencing, or at risk of, domestic, family or sexual violence, as well as their friends, family and workers supporting them.
Emergency support resources
Evacuation preparation:
You may be told to evacuate by text message, a phone call to your landline, someone at your door, or a warning siren.
Follow the instructions to leave immediately.
Grab your medication, batteries, and emergency kit if you have one, and supplies for 3 to 7 days.
Assist household members who need extra help evacuating.
Tell your neighbours and friends of your decision and assist them, if you can.
If there’s time before you leave, turn off the power, gas, water, and lock doors and windows.
Stay with friends or family in a safe location, if you can, or in rented accommodation
Check evacuation routes are open via Live Traffic.
View information on the evacuation centres including opening times and locations for Northern NSW. This list will be updated as more centres are established.
View NSW Evacuation Centre Information
For emergency assistance during a flood, storm or tsunami, call NSW SES on 132 500 In a life-threatening emergency, call Triple Zero 000.
Northern NSW Sever Weather update
Natural Disaster Declaration – Support is now available for Bellingen, Central Coast, Cessnock, Clarence Valley, Coffs Harbour, Dungog, Kempsey, Lake Macquarie, Maitland, MidCoast, Nambucca, Newcastle, Port Macquarie, Port Stephens, Singleton and Upper Hunter residents, businesses and primary producers impacted by NSW East Coast Severe Weather from 18 May 2025. For more information on the support available visit our flood recovery updates page.
Stay informed by downloading the Hazards Near Me (Download for iOS | Download for Android) which will include the latest warnings and information for impacted communities.
View SES website for more details.
NSW Live Traffic provides updates on road closures, road upgrades and road works, traffic cameras and traffic incidents.
View NSW Live Traffic.
Stay up to date with the latest weather information.
Local coverage can be found on ABC radio on the following frequencies.
NSW North Coast Richmond and
Tweed: 94.5 FM
Murwillumbah: 720 AM
Grafton: 738 AM
Coffs Coast and Mid North Coast Coffs Harbour/Grafton/Kempsey: 92.3 FM and 684 AM
Port Macquarie/Manning River: 95.5 FM